How do I cancel my subscription?

Before cancelling your subscription, use any remaining downloads first. Once you cancel your subscription, all unsused downloads will expire.

Paid By Credit or Debit Card

If you paid by credit or debit card and wish to cancel your subscription, follow these steps:

  1. Go to Account > Subscription
  2. Under the 'Actions' column in the table, click Cancel next to the subscription you wish to cancel.

Note: Don't see the "Cancel" link? Send us an email


Paid By PayPal

If you paid by PayPal and wish to cancel your subscription, you will need to do this in your PayPal account.

Here are the steps to cancel in PayPal: 

https://www.paypal.com/gm/smarthelp/article/how-do-i-cancel-an-automatic-payment-i-have-with-a-merchant-faq2058

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