My download finished, but I can’t find it. Where is it?
Downloads generally go into the "Downloads" folder of your computer. If not, check your default save location that's been set on your computer. You can find your browser's default save location by checking the settings:
Firefox
- Select "Tools", then "Options" from the menu at the top of the browser.
- Under the "General" tab, look at the "Save files to" option in the Downloads section.
Internet Explorer
- Select "Tools", then "Options" from the menu at the top of the browser.
- Under the "General" tab, look at the "Save files to" option in the Downloads section.
Safari
- Select the icon that looks like a gear at the top right-hand part of the browser menu bar.
- Select "Preferences".
- Under the "General" tab, look at the "Save downloaded files to" option.